Privacy Policy


Our contact details

Name: Fountain Capital

Address: 111 Broad Street, Unit 7 The Square, B15 1AS

E-mail: Jas.Sira@fountaincapital.co.uk


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details, email addresses.
  • Property Details including Title Numbers, Registers and Plans and the history of the property and pictures,
  • Financial information (including Bank details, credit reports and such other information as we may require to provide the service)
  • Website information such as cookies, IP addresses and internet tracking information,

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • For us to provide you with services
  • For us to determine monies due or not due to us
  • For us to assist you in any way
  • For us to determine your eligibility to become a member of our property millionaires club

We also receive personal information indirectly, from the following sources in the following scenarios:

  • From governmental organisation such as the Land Registry in order for us to inspect the property adequately
  • From other Agents (with your permission only)
  • From your legal representatives (with your permission only)

We use the information that you have given us in order to

  • provide you with services
  • determine monies due or not due to us
  • assist you in any way we can
  • to determine your eligibility to become a member of our property millionaires club

We may share this information with members of our Fountain Property Millionaires Club and any company within the Fountain Capital Group.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting Jas.Sira@fountaincapital.co.uk
  2. We have a contractual obligation.
  3. We have a legal obligation.
  4. We have a vital interest.
  5. We need it to perform a public task.
  6. We have a legitimate interest.

How we store your personal information

Your information is securely stored in the United Kingdom and/or in the European Union.

We keep your personal information for as long as we are acting for you unless you ask us to delete the information. If you do not ask us to delete your information, we will return it to you at the end of your instruction to us. If you instruct us to dispose of your information, we will dispose your information by returning it to you and deleting it off all our systems.

Your data protection rights - Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Jas.Sira@fountaincapital.co.uk, and or 111 Broad Street, Unit 7 The Square, B15 1AS, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Jas.Sira@fountaincapital.co.uk, and or 111 Broad Street, Unit 7 The Square, B15 1AS

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk